For everyone who opens German letters with a knot in their stomach
A German letter arrived. Now you finally understand it.
Photograph the letter from the Behörde, Jobcenter, Finanzamt, your landlord, or your insurer. FrankKi explains it in plain English, helps you write your answer in English, and posts a correct formal German reply for you.
Why a German letter feels so heavy
You cannot read the letter
Official German is hard even for native speakers. You should not have to guess what an authority wants from you.
There is a deadline
Many letters give you a Frist, a strict date to reply by. Miss it and you can lose money or your rights.
You do not know who to ask
A friend is busy, a translator is expensive, and the letter is private. You want to handle it yourself.
Your reply has to be in German
The Behörde will not read English. Your answer must be correct formal German, on paper, in the post.
You have no printer
Even when you know what to write, printing, stamping, and finding a postbox is one more hurdle.
You are scared of getting it wrong
One wrong word to the Finanzamt or Jobcenter feels risky. You want to be sure before you send.
How it works
Understand the letter
Take a photo of your German letter. FrankKi reads it and explains what it says, what it wants, and your deadline, in clear English.
Write your reply in English
Tell FrankKi what you want to say in your own words, in English. It turns your answer into a correct formal German letter, formatted the German way.
Send it by post
FrankKi prints your German letter, puts it in an envelope, and sends it with Deutsche Post. You follow every step in the app. No printer, no stamp, no post office.
Everything you need to answer with confidence
Explained in plain English
Hard official German becomes simple, clear English so you know exactly what is being asked.
Reply in your own words
Write your answer in English. FrankKi writes it as correct formal German for you.
Correct German formatting
Every reply follows the German letter standard, with sender, recipient, date, and subject in the right place.
A real letter by Deutsche Post
Your reply is printed on real paper and posted in Germany, exactly like a letter you sent yourself.
Deadline reminders
FrankKi spots the Frist in your letter so you reply on time.
Private by design
Your letter is processed only to explain and send it, then deleted. No ads, no tracking.
Your letters stay private
FrankKi only processes the data needed to explain your letter and send your reply. After your letter is printed it is deleted. The service follows EU data protection rules.
- Deleted after printing
- No ads, no tracking
- GDPR compliant
- Your card stays with Stripe, we never see it
Frequently asked questions
How does FrankKi understand my German letter?
You take a photo of the letter in the app. FrankKi reads the text and explains in English what it says, what the authority wants from you, and by when you need to reply.
How do I reply to a Jobcenter letter if I do not speak German?
You do not need any German. Photograph the Jobcenter letter, read the explanation in English, then write your answer in English. FrankKi turns it into a correct formal German reply and posts it for you.
Can I really write my reply in English?
Yes. You write in English in your own words. FrankKi turns it into a correct formal German letter that the authority can read and act on.
Will the German reply actually be correct and formal?
Yes. FrankKi writes proper formal German and formats the letter the German way, with the sender, recipient, date, and subject in the right place, so it looks like a letter a German speaker would send.
Can I use FrankKi for an Ausländerbehörde or BAMF appointment letter?
Yes. FrankKi explains letters from the Ausländerbehörde, BAMF, and other authorities in English, including any appointment or document request, and helps you send a written reply if one is needed.
What happens if I miss the Frist (deadline) in the letter?
FrankKi finds the Frist in your letter and shows it clearly so you can reply in time. A standard letter is delivered within one to three working days, which helps you answer before the date runs out.
Is it legal and safe to send a letter through FrankKi?
Yes. You are sending your own reply, written in your words and approved by you. FrankKi just translates it into formal German, prints it, and posts it with Deutsche Post on your behalf.
Do I need a printer, an envelope, or stamps?
No. FrankKi prints your letter, puts it in an envelope, and sends it with Deutsche Post. You only need your phone, with no trip to the post office.
How long does the letter take to arrive?
A standard letter is delivered by Deutsche Post within one to three working days inside Germany.
What does it cost to send a letter?
The app is free to download. You only pay when you send a letter, from 3,39 euro, including printing, the envelope, and postage. No subscription, and you see the exact price before you send.
Is my data safe and what happens to my letter afterwards?
Your letter is processed only to explain it and send your reply, then deleted after printing. The service is GDPR compliant, with no ads and no tracking. Your card details stay with Stripe and we never see them.
What kinds of German letters can FrankKi handle?
Letters from the Behörde, Jobcenter, Finanzamt, Ausländerbehörde, your landlord, or your insurer, including a Bescheid (an official decision), Bürgergeld paperwork, and most everyday official mail.
Stop dreading the mailbox.
Understand your next German letter and reply the right way, all from your phone.