Status instead of a tracking number
You see ordered, printed, sent. After dispatch we show the estimated delivery window of 1 to 3 business days.
FeatureTracking
See where your letter is.
Ordered, printed, sent. You follow every step live in the app, with a push notification if you want one.
Live status/Push notifications/Estimated delivery window
Nº 01Stated honestly
What a standard letter can do, and what it cannot.
Standard letters have no tracking number. So we show you two different things depending on the shipping option, instead of calling both the same.
Real tracking
For real tracking with proof of delivery you choose a registered letter, either Einwurf or against signature.
4 to 18 business days
Delivery to the rest of the world takes longer. The delivery window adapts to the destination.
Nº 02The status chain
Three states, no guessing.
The status changes on its own, there is nothing to look up.
- 01
Ordered
Your letter is paid for and queued for production.
- 02
Printed
The letter is printed on real paper and enveloped.
- 03
Sent
The letter is mailed. From here the estimated delivery window runs.
Frequent questions
Answered briefly.
Do I get a tracking number?
Standard letters have no tracking number. You see the status of your letter in the app: ordered, printed, sent. After dispatch we show the estimated delivery window of 1 to 3 business days. For real tracking with proof of delivery you choose a registered letter, either Einwurf or against signature.
Which statuses does the app show?
Three: ordered, printed, sent. Once the letter is posted you also see the estimated delivery window of 1 to 3 business days. With a registered letter the tracking events are added on top.
Nº 03More on this
What usually goes with it.
The features people look at next from here, plus the matching tools and guides.
Tools and guides
- letter not arriving? supportWe look up where it is.
- all pricesShipping options with and without proof.
- See all featuresThe full feature overview.