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Editorially responsible pursuant to section 18 (2) MStV

Consumer dispute resolution / universal arbitration board

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

Note on the use of artificial intelligence

Some of the content offered in the app (letter suggestions) is generated with the help of artificial intelligence. The user reviews and is responsible for the final content of their letters.

Notices of illegal content (Art. 16 DSA)

Notices of allegedly illegal letter content or identity deception can be reported at any time by email to missbrauch@frankki.app or via the online form at frankki.app/missbrauch. We confirm receipt without undue delay and decide promptly on any necessary measures.